Terms & Conditions | Privacy Policy

Privacy Policy

Last updated September 21, 2022



Thank you for choosing to be part of our community at Magnify Technology Solutions, Inc. dba MAGNIFY ("MAGNIFY," "we," "us," or "our") . We are committed to protecting your personal information and your right to privacy.
If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at : contactus@magnifylogistics.com

This privacy notice describes how we might use your information if you:

  • ● Visit our website at http://www.magnifylogistics.com
  • ● Download and use our mobile application — Magnify Logistics Freight Platform
  • ● Engage with us in other related ways ― including any sales, marketing, or events

In this privacy notice, if we refer to:


  • "Website," we are referring to any website of ours that references or links to this policy
  • "App," or Platform we are referring to any application of ours that references or links to this policy, including any listed above
  • "Services," we are referring to our Website, App, and other related services, including any sales, marketing, or events

The purpose of this privacy notice is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately.


Please read this privacy notice carefully, as it will help you understand what we do with the information that we collect.

Table of contents

Information you disclose to us


In Short: We collect information that you provide to us.

We collect information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services (such as transporting freight brokered through our platform), when you download and install our mobile application, or otherwise when you contact us The information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The information we collect may include the following:

We collect names; phone numbers; email addresses; mailing addresses; job titles; usernames; passwords; profile images, language preferences, social media account information, date of birth, contact preferences; contact or authentication data; billing addresses; debit/credit card numbers; drivers license numbers; insurance information; and other similar information.



Payment Data. We may collect data necessary to process payments as part of interacting with our services. Ths data includes but is not limited to bank account numbers, account names, ACH routing instructions, and bank account currency. All personal contact information and billing related information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such information.


We collect user-generated content including comments, notes, photographs, videos, audio recordings that you create with or upload to the Platform (“User Content”). We also collect content, including text, images, and video, found in your device’s clipboard, with your permission. For example, if you choose to initiate content sharing with a third-party platform, or choose to paste content from the clipboard into the Platform or Mobile App, we access this information stored in your clipboard in order to fulfill your request. We collect your phone and social network contacts, with your permission. If you choose to find other users through your phone contacts, we will access and collect the names and phone numbers and match that information against existing users of the Platform. If you choose to find other users through your social network contacts, we will collect your public profile information as well as names and profiles of your social network contacts.



Information we obtain from other sources


In Short: We collect information about you that originates from other sources.

We may receive the information described in this Privacy Policy from other sources, such as:


  • ● Third-Party Services. We may collect information about you from third-party services, such as verification services (for instance, to confirm your insurance or regulatory compliance status), credit agencies and bureaus, advertising partners, data providers, and analytics providers.
  • ● Social Media and Login Services. If you choose to link or sign up using a third-party social network or login service (such as Facebook, Twitter, Instagram, or Google), we may collect information from these services, including your contact lists for these services and information relating to your use of the Platform in relation to these services. If you link your Magnify account to another service, we may receive information about your use of that service.
  • ● Other Users of the Platform. Sometimes other users of the Platform may provide us information about you, including through customer service inquiries.
  • ● Other Sources. We may collect information about you from other publicly available sources.


Information automatically collected


In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information from you when you use the Platform, including internet or other network activity information such as your IP address, geolocation-related data (as described below), unique device identifiers, browsing and search history (including content you have viewed in the Platform), and Cookies (as defined below). This information is used to provide, research and improve the services offered.


The information we collect includes:


Usage Data. We collect information regarding your use of the Platform and any other User Content that you generate through or upload to our Platform.

Device Data. We collect certain information about the device you use to access the Platform, such as your IP address, mobile carrier, user agent, time zone settings, identifiers for advertising purposes, model of your device, the device system, network type, device IDs, your screen resolution and operating system, app and file names and types, keystroke patterns or rhythms, battery state, audio settings and connected audio devices. Where you log-in from multiple devices, we will be able to use your profile information to identify your activity across devices. We may also associate you with information collected from devices other than those you use to log-in to the Platform.

Location Data. We collect information about your approximate location, including location information based on your SIM card and/or IP address. With your permission, we may also collect precise location data (such as GPS).

Shipper Data. We collect certain details related to shipment requests and shipment submissions. This includes date and time, origin addresses, destination addresses, description of freight being transported, rate information, other information about the shipment, and other information about any parties to the shipment. We also collect information on employees and other individuals acting on behalf of the shipper including names, mobile phone numbers, email addresses, driver’s license information, date of birth, home address, and work address

Carrier Data. We collect information on bids, shipment requests, organization preferences, financial information, vehicle information, driver information, and employee information. We also collect information on employees and other individuals acting on behalf of the carrier including names, mobile phone numbers, email addresses, driver’s license information, date of birth, home address, and work address

Partner Data. If you are a broker, intermediary, or other third party partnering with Magnify (“Partner”), we may collect information on any shipment request, origin and destination information, customer information, description of the freight being transported, rate, email addresses, and any other information you choose to provide.

Image and Audio Information. We may collect information about the images and audio that are a part of your User Content, such as identifying the objects and scenery that appear, the existence and location within an image of face and body features and attributes, the nature of the audio, and the text of the words spoken in your User Content. We may collect this information to enable special video effects, for content moderation, for demographic classification, for content and ad recommendations, and for other non-personally-identifying operations. We may collect biometric identifiers and biometric information as defined under US laws, such as faceprints and voiceprints, from your User Content. Where required by law, we will seek any required permissions from you prior to any such collection.

Message Data. We collect and process, which includes scanning and analyzing, information you provide when you compose, send, or receive messages through the Platform’s messaging functionality. That information includes the content of the message and information about when the message has been sent, received and/or read, as well as the participants of the communication. Please be aware that messages sent to other users of the Platform will be accessible by those users and that we are not responsible for the manner in which those users use or disclose messages.

Metadata. When you upload or create User Content, you automatically upload certain metadata that is connected to the User Content. Metadata describes other data and provides information about your User Content that will not always be evident to the viewer. In connection with your User Content the metadata can describe how, when, where, and by whom the piece of User Content was created, collected, or modified and how that content is formatted. It also includes information, such as your account name, that enables other users to trace back the User Content to your user account. Additionally, metadata includes data that you choose to provide with your User Content, e.g. any hashtags used to mark keywords to the video and captions.

Cookies. We and our service providers and business partners use cookies and other similar technologies (e.g. web beacons, flash cookies, etc.) (“Cookies”) to automatically collect information, measure and analyze which web pages you click on and how you use the Platform, enhance your experience using the Platform, improve the Platform, and measure the effectiveness of Platform. Cookies enable the Platform to provide certain features and functionality. Web beacons are very small images or small pieces of data embedded in images, also known as “pixel tags” or “clear GIFs,” that can recognize Cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device. We and our service providers and business partners may link your contact or account information with your activity on and off our Platform across all your devices, using your email or other log-in or device information. We are not responsible for the privacy practices of these service providers and business partners, and the information practices of these service providers and business partners are not covered by this Privacy Policy. We may aggregate or de-identify the aforementioned information. Aggregated or de-identified data is not subject to this Privacy Policy.

In Short: We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.


We use the information we collect or receive:


  • ● To facilitate account creation and logon process. If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.
  • ● To post testimonials. We post testimonials on our Services that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update, or delete your testimonial, please contact us at contactus@magnifylogistics.com and be sure to include your name, testimonial location, and contact information.
  • ● Request feedback. We may use your information to request feedback and to contact you about your use of our Services. This includes user and facility ratings.

  • ● To enable user-to-user communications. We may use your information in order to enable user-to-user communications with each user's consent.

  • ● To manage user accounts. We may use your information for the purposes of managing our account and keeping it in working order.

  • ● To send administrative information to you. We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.

  • ● To protect our Services. We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).

  • ● To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.

  • ● To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

  • ● Fulfill and manage your orders. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.

  • ● To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.

  • ● To send you technical notices, updates, security alerts and support, and administrative messages to you.

  • ● To respond to user inquiries, offer support to users, respond to comments and answer questions. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services. Additionally, we may respond to comments.

  • ● Research potential improved or new service offerings. We may use your information to develop new offerings or improve our existing services.

  • ● Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.

  • ● Link or combine with information we get from others and create data profiles to personalize our Services to better understand your needs and provide you with better service;

  • ● For other business purposes. We may use your information for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information.

In Short: We share information in order to provide and improve our services.

More specifically, we may need to process your data or share your information in the following situations:



  • ● Facilitate freight movement and updates. We use and share information such as vehicle information, driver names, driver pictures, equipment location, driver location, phone numbers, freight description, freight origins, freight destinations, carrier related persons contact info, and shipper related entities contact info in order to facilitate the movement of freight on behalf of Magnify or Magnify’s customers.

  • ● Facilitate freight movement and updates. We use and share information such as vehicle information, driver names, driver pictures, equipment location, driver location, phone numbers, freight description, freight origins, freight destinations, carrier related persons contact info, and shipper related entities contact info in order to facilitate the movement of freight on behalf of Magnify or Magnify’s customers.

  • ● Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

  • ● Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, location providers, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data on our behalf about how you interact with our Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages or features, and better understand online activity. Unless described in this notice, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.

  • ● Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

  • ● Company Transaction. In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company;

  • ● Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.
  • Aggregated Data. We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
  • ● Protect Policies, Rights, Property and Safety. If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Magnify or others, with law enforcement or other entities and individuals;

  • ● Government and Regulation Compliance. We may share information with government agencies in order to comply with all applicable rules and regulations

In Short: We take reasonable measures to help protect information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction..

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.



In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at contactus@magnifylogistics.com.



In Short: You may review, change, or terminate your account at any time.

If you have questions or comments about your privacy rights, you may email us at contactus@magnifylogistics.com.


If you have questions or comments about your privacy rights, you may email us at contactus@magnifylogistics.com.


If you would at any time like to review or change the information in your account or terminate your account, you can:


  • ● Log in to your account settings and update your user account.
  • ● Contact us using the contact information provided.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with applicable legal requirements.


Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt-out of interest-based advertising by advertisers on our Services visit http://www.aboutads.info/choices/.


Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list — however, we may still communicate with you, for example to send you service-related emails that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes. To otherwise opt-out, you may:


  • ● Contact us using the contact information provided.

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.


In Short: We will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.


If you have questions or comments about this notice, you may email us at contactus@magnifylogistics.com or by post to:


  • Magnify Technology Solutions, Inc. dba MAGNIFY

  • 222 S RIVERSIDE PLZ

  • FLOOR 15 SUITE 137

  • Chicago, IL 60606

  • United States

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request form by clicking here.